VoltRide rents electric two-wheelers to delivery partners in Chennai. In 2025, a fifth of its fleet sat idle on any given day.
The problem
Breakdowns were reported late and spare batteries were in the wrong hubs.
What they changed
- IoT alerts for battery health and tyre pressure
- Battery-swap points at three partner kirana stores
- A WhatsApp bot for riders to report issues in 30 seconds
The result
Downtime fell from 21% to 12.6% in four months and monthly revenue per scooter grew 28%.
